Support

Our famous free unlimited support.

Toll free number (for uk landlines) 0800 731 8447 (Mon-Fri 8am - 8pm / Sat & Sun 10am - 4pm)
Mobiles and outside the UK +44 20 8816 8986
Accounts queries and bill payments +44 20 8816 8812
Support email
Skype My status
Contact form Contact us
Common Issues

Open a ticket for the following issues:

  • Dns zone changes
  • Domain transfer requests
  • Change nameservers
  • Plesk control panel login reminder
  • FTP login reminder
  • Domain login reminder

We are currently migrating all of our clients to our new system which will provide a lot more features, if you are an existing client of ours and are not registered with the new site, then please register and we will then update the new system with your account records & products.

Support Links

 Client Area
View & update your account details
Knowledgebase
Browse our KB for answers to FAQs
Announcements
View our latest news & announcements
Order
Place a new order with us
Server Status
View live status info for our servers
Domain Checker
Check the availability of a domain
Pre-Sales Contact Us
Place any pre-sales enquiries here
Network Issues
Read about current and scheduled network outages
Email Auto-Configuration
This will allow you to automatically configure your mail client